24 Hour Emergency Roofing Services — Central Alabama & the Gulf Coast
Roof leaking right now? Call (205) 661-8190. We respond to emergency roof calls across the Birmingham metro, Central Alabama and the Gulf Coast, and we can usually get a crew out for temporary protection the same day.
Prime Roofing & Restoration handles storm damage, active leaks, wind-torn shingles, fallen limbs and structural failures. We hold an A+ rating with the Better Business Bureau, 4.9 stars from more than 260 Google reviews, and Alabama Home Builders Licensure Board license #30275.
What To Do Right Now
Before we arrive, these four things limit the damage:
- Move what you can. Furniture, electronics and anything the water is reaching.
- Catch the water. Buckets under active drips, towels around the edges.
- Relieve a bulging ceiling. If a ceiling is sagging and holding water, a small hole at the lowest point drains it in a controlled way. A ceiling that collapses on its own does far more damage.
- Photograph everything. Before you move or clean anything. Your insurance claim depends on it, and adjusters ask for it.
Stay off the roof. Wet roofs, storm debris and damaged decking cause more injuries than the original storm does. Let us assess it.
Emergency Roofing Services We Provide
Yes, we offer 24 hour emergency roofing services. If water is coming into your home right now, call (205) 661-8190 in Central Alabama or (251) 210-2671 on the Gulf Coast. We can usually get a crew out for temporary protection the same day.
Emergency Roof Leak Repair
An active leak is the most common emergency call we take. Water enters at a breach, travels along rafters or decking, and drops through at the lowest point — so the ceiling stain is rarely under the actual hole. We trace it to the source rather than patching where the water shows, then make the repair permanent once conditions allow. See roof repair.
Emergency Tarping and Board-Up
When permanent repair has to wait for weather or materials, tarping stops the water immediately. We use industrial-grade tarps fastened to hold through wind and continued rain, not weighted down with whatever is on the truck. A properly installed tarp holds for several weeks to a few months. Details on roof tarping service.
Storm and Wind Damage Response
Central Alabama sits in Dixie Alley, and spring storms bring hail and straight-line wind that strip shingles and puncture decking. Securing the property comes first; the storm damage repair and insurance claim follow once the water has stopped.
Emergency Metal Roof Repair
Metal roofs fail differently in a storm — panels lift at the seam, fasteners back out, and edge flashing tears away. The repair is different too, and it is worth having someone who works metal rather than someone who only does shingles. See metal roofing.
Commercial and Multi-Family Emergencies
A leak in a retail center, office building or apartment property is a tenant problem and a liability problem at once. We respond to commercial roofing and multi-family roofing emergencies with the same urgency, including after-hours access coordination with property management.
Where We Respond
Central Alabama — from our Alabaster office at 5 Brown Cir we run the Birmingham metro along I-459, US-31 and the Highway 280 corridor, covering Birmingham, Hoover, Alabaster, Pelham, Helena and Vestavia Hills. Steep lots on Shades Mountain and the Oak Mountain ridges are normal here, and they change how a crew stages an emergency tarp. Call (205) 661-8190.
Gulf Coast — from our Orange Beach office at 25299 Canal Rd we run the Foley Beach Express and Highway 59, covering Gulf Shores, Orange Beach and Foley across Baldwin County. After a named storm this matters more than anything else on this page: we are already here, while out-of-region crews are still driving in behind the weather. Call (251) 210-2671.
Storm reports for your address: NWS Birmingham inland, NWS Mobile for Baldwin County.
How Fast Can We Get There?
We prioritize active water intrusion over everything else. In normal conditions that means same day or next morning for temporary protection. After a major storm event, call volume across the metro spikes and we work in order of severity — if you call, we will tell you honestly where you sit in the queue rather than promising a time we cannot hold.
Roof Types and Materials
Why Call Prime Roofing & Restoration in an Emergency
- We are local, not a storm chaser. Our office is on Brown Circle in Alabaster and we have been BBB accredited here since 2019. After a big storm, out-of-state crews appear overnight and are gone before the warranty matters.
- Two offices, two coasts. Alabaster for the Birmingham metro, Orange Beach for the Gulf Coast. After a hurricane or a hail event, that means a crew already in the area rather than one driving in behind the storm.
- 4.9 stars from more than 260 Google reviews and an A+ BBB rating. Customers consistently mention response speed and one-day completions.
- We handle the insurance claim. Documentation from the first visit, adjuster meetings, and supplement requests when the initial offer does not cover the real scope. Our insurance claims assistance covers the process.
- Temporary protection first, permanent repair second. Stopping the water is a separate job from fixing the roof, and we do not make you wait on the second to get the first.
- Licensed and insured in Alabama. Alabama Home Builders Licensure Board #30275. Ask any roofer knocking on your door after a storm for theirs.
Areas We Serve in Alabama
Frequently Asked Questions
Look for three things: a local address that predates the storm, a state license number you can look up, and a review history going back years rather than weeks. After a major hail or wind event, out-of-state crews move into the area and leave before warranty claims come due. Prime Roofing & Restoration has offices in Alabaster and Orange Beach, has been BBB accredited since 2019, and holds Alabama Home Builders Licensure Board license #30275.
Yes. Our emergency inspections and estimates are free, including the photographs and written scope you would need for an insurance claim. There is no charge for the assessment whether you proceed with the work or not.
Yes. We prioritize active water intrusion over scheduled work, and can usually get a crew out for temporary protection the same day or the following morning. After a major storm event, call volume spikes across the metro and we work in order of severity — we will tell you honestly where you sit in the queue rather than promise a time we cannot hold.
Water actively entering the home, a sagging or bulging ceiling, missing shingles across a large area, a tree or limb on the roof, or any structural damage. If water is getting in, it is an emergency. If shingles are missing but nothing is leaking, it is urgent but it can usually wait for a normal appointment.
Move furniture and electronics away from the water. Put buckets under active drips. If a ceiling is bulging with trapped water, a small hole at the lowest point drains it in a controlled way, which does far less damage than a collapse. Photograph everything before you clean up, because your insurance claim depends on it. And stay off the roof — wet roofs and storm debris cause more injuries than the storm did.
A properly installed industrial-grade tarp, fastened rather than weighted, holds for several weeks to a few months. That is enough time to get through the insurance process and schedule the permanent repair. It is a bridge, not a fix.
Most homeowner policies cover sudden storm damage, and many also cover reasonable emergency mitigation like tarping, because it prevents further loss. Keep every receipt and all your photographs. We document the damage from the first visit and can work directly with your adjuster.
Yes. Metal fails differently in a storm — panels lift at the seam, fasteners back out, edge flashing tears away — and the emergency repair is different from shingle work. It is worth having someone who works metal rather than someone who only does asphalt.
Yes, including access coordination with property managers. A commercial leak is both a tenant issue and a liability issue, so those calls get the same urgency as residential ones.
Be careful. Ask for an Alabama license number, check whether the company has a local address and a review history that predates the storm, and never sign anything that commits you before your insurance claim is approved. Legitimate contractors will not pressure you to decide during the visit.
What Our Customers Say
✦ What customers say
Customers most often say Prime Roofing & Restoration makes the insurance side easy: a drone inspection shows the storm or hail damage, then the team files the claim and meets the adjuster, with Bill Spencer, Trey Knox, Eric and John Phillips named again and again. Many reviewers describe a full roof replacement finished in a single day, with project managers Solomon and David on site and a crew that covers shrubs and leaves no nails or debris behind. Facebook reviewers say the same, and many credit Bill by name for handling the claim. Homeowners around Alabaster and the Birmingham area also mention clear communication, storm repairs done on the first visit, and fair pricing.
AI-generated summary of customer reviews, updated October 19, 2026.
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Prime Roofing & Restoration
Business Hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Our Services
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